Can I Set Up SMS Consent at the Checkout Stage?

Forum|Forum|5 years ago
December 16, 2020
13 replies
1050 views

Hi so i set up SMS marketing through klaviyo last week using a sign up form when customers arrive on my page, which hasn't been that effective. I was wondering is there a way to add a tick box at the checkout stage where customers can choose to consent for SMS messages so i can use them in my abandon cart flow? I currently using shopify and just want a tick box then links back to klaviyo.

Sign-up forms

This topic has been closed for replies.

Best answer by David To

Hello @fortis and @pixelsupply,

Just wanted to follow up on behalf of @cassy.lee and for future Community members to share the exciting update that Klaviyo has recently added the capability to collect SMS consent at checkout!

You can learn more about this feature and how to set this up from the following guides:

Thanks for being a part of the Klaviyo Community!

-David

Show previous replies

V

Viktorija - FEEL

Contributor I

Hi David - thank you for such quick reply! :)

Is there any chance you would know rough timelines for Recharge checkout once you talked with a team?

Also - is there any interim solution for this?

Thanks

Viktorija

David To

Klaviyo Employee

Hey @Viktorija - FEEL,

Great question!

The timeline of when new features are rolled out depends on a number of factors determined by our Product Team. Currently, I wouldn’t be able to provide a timeline for this feature. However, i’ll be sure to update this post when we have any news or when this feature is released so other members who may be following along will get n update as well!

In the interim, a potential solution would be creating a Klaviyo embed form to be installed on your order confirmation page to entice purchasers to subscribe to SMS marketing. In addition, you can also use any of the of the strategies listed in the Guide to Collecting SMS Consent Help Center article to collect SMS consent prior to the checkout process.

David

D

Derrest

Contributor I

SMS Bump seems to have a way for non Shopify users - https://smsbump.com/page/tcpa-ctia-compliance

Still waiting on Klaviyo to offer guidance

Sign up

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials