Conditional split by country not working as expected

Hi @bobject,

Thanks for sharing your question with Community! 

Yes, your original flow filter $country > equals > india is the one I advise to stick with and should be filtering the profiles accordingly. However, it should be noted that the $country property is based on an estimated location based on IP geolocation.  The location is an estimation however and not concrete if the user hasn’t completed a purchase and their actual billing address hasn’t been sent to Klaviyo yet. 

If you notice that there are a handful of profiles that have the $country property set as India, yet there are still going down the ‘NO’ path, I would reach out to our amazing support team who might be able investigate this anomaly deeper. 

Thanks for participating in the Community!

-Taylor