Creating a segment for Bold V2 subscribers

Hi there @caitlin.benn ,

Welcome to the Community.

First, Bold isn’t a platform that Klaviyo natively integrates with, but rather, it was built using our open API by Bold. For that reason, we don’t have Klaviyo documentation so I’m using Bold's documentation to guide this solution. So first, using Bold, your store will be subscribed to the following webhooks:

• customer_created
• subscriptions_updated
• subscription_created

These webhooks are used to create and update customer profiles and events within the profiles in Klaviyo. In Klaviyo, these events are:

• New Subscriber
• New Subscription
• Subscriptions Cancelled

With Bold I don't think there is any room for customization and/or creating more events, but you will want to talk to Bold directly about that since they built the integration.
 
As for the other metrics, these are certainly available if you are integrating with Klaviyo directly with Shopify (without using Bold) and this may be an alternative if you're needing to have access to more metrics. 

If you had a metric/property that could be tagged to those subscribing via Bold, then you could create a segment in Klaviyo. My guess is that there would have to be some importing of CSVs.
 

Hi Alex,

I understand all of the above. The thing that I am not understanding is how to go about creating segments within Klaviyo by levarging these Bold V2 webhooks. At the end of the day, I want any existing and new Bold V2 subscriber to be automatically placed into a Subscriber segment within Klaviyo, so that I can send them their own communications. What do I pick as a dimension, etc.

Hoping you can help.

Thanks,

Caitlin