Creating a Weekly Report for my Back in Stock Flow

Hey there @justin_parkway,

You'll want to go into your Back in Stock Flow and select your Back in Stock event, then on the left, select - "View Back in Stock Product Request Report". As long as there are users being pulled, it should let you subscribe to the back in stock that has users to get your reports.



Once you're in this report, you'll select that the Subscribe button on the right. 
 

Here you'll be able to schedule the frequency and recipients!
​

If you ever need to adjust this, The Scheduled Reports tab allows you to adjust which reports you're subscribed to and the settings for each report. You can navigate to this tab by going to Account > Settings > Scheduled Reports.​​

As for adding additional columns, you can add your own columns manually if you are working with a spreadsheet. But I will also let our product feature request team know about this idea as a default. Thank you!
Alex
 

Hey there @justin_parkway,

You'll want to go into your Back in Stock Flow and select your Back in Stock event, then on the left, select - "View Back in Stock Product Request Report". As long as there are users being pulled, it should let you subscribe to the back in stock that has users to get your reports.



Once you're in this report, you'll select that the Subscribe button on the right. 
 

Here you'll be able to schedule the frequency and recipients!
​

If you ever need to adjust this, The Scheduled Reports tab allows you to adjust which reports you're subscribed to and the settings for each report. You can navigate to this tab by going to Account > Settings > Scheduled Reports.​​

As for adding additional columns, you can add your own columns manually if you are working with a spreadsheet. But I will also let our product feature request team know about this idea as a default. Thank you!
Alex
 

Hey Alex, thanks for the quick reply. That’s what I went ahead and did but the ‘back in stock most requested items’ report does not have the user data in it unfortunately. As far as I can tell, the report with the user data does not seem scheduable at the moment.

And yeah as far as the extra product columns go, it would just be nice to have some more product data pulled into the report especially the product type field. Appreciate you letting the product team know.

Is there a way we can notify people that have signed up for a BIS alert for a product that is discontinued, letting them know the product won’t be back in stock and recommend an alternative product?

Hi @AprilW, yes that is possible.

Within Klaviyo you can create a segment of customers who have subscribed for a back in stock alert for that product using either product title or SKU, whichever works better for you. Here’s an example segment to get you started 
 

After creating the segment, I recommend clicking into a few of the profiles that show up just to skim through their history and verify that they have subscribed to back in stock for that product. You can filter a profile’s event history right at the top and select the subscribed to back in stock as the event and choose see more to see the details of that specific event. 

When you have the segment, you can send them a campaign to let them know that the item they were interested in will no longer be available and check out something else instead. 

I hope this helps!

Thank you so much, Julia!

Hi Julia,

One more question relating to back-in-stock notifications. Our website has the quick view feature from the collection pages. Is there any way to add the back in stock button to the quick view, without the customer navigating to the product page?