I have activated Customer Hub on my website. I checked it out a few hours ago, and it was working fine. I noticed my coupon codes were showing. I have since made a few content blocks. And I don’t know if that has anything to do with it. But I now notice my Coupon Codes are no longer showing. Has anyone got any suggestions on the fix for this.
Geoff
Best answer by RachelF
Hi
The coupon code block in Customer Hub is only displayed for customers who have a dynamic code linked to their account. If no code is assigned in Klaviyo, the block will remain hidden by default.
The best way to test this is by using a test account with an assigned dynamic coupon code.
We have had Customer Hub live for several months now, so if you have any additional questions, I’m happy to help! 😊
-Rachel
Hi
The coupon code block in Customer Hub is only displayed for customers who have a dynamic code linked to their account. If no code is assigned in Klaviyo, the block will remain hidden by default.
The best way to test this is by using a test account with an assigned dynamic coupon code.
We have had Customer Hub live for several months now, so if you have any additional questions, I’m happy to help! 😊
-Rachel
Great!! Thanks for the information.
On another point, have you used a quizz for one of the content blocks. And if you have can you recommend any apps that make the quiz for you.
Geoff
We don’t currently have our quiz linked in a Customer Hub block, but we do have one live on our site! We use Octane AI and have been very happy with it. While it offers an AI quiz builder, we manually created our questions, but the results page is powered by Octane’s AI.
-Rachel
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