Hi,
Whenever I click on ‘’Support’’ on my Klaviyo account, it simply doesn’t work. I have tried many times, it won’t open any page.
I hope someone can help me here with few issues.
- How can I customize the confirm your subscription e-mail? When the customer receives the e-mail titled ‘’Confirm your subscription’’. I would like to make it look better, like adding my logo, changing the colour of the button.
- I created the sign up form but I’d also like to collect the names (not just their e-mails) to be to customize my e-mails. I don’ see where I can add that?
- If a customer instantly closes the sign up form the first time, can I make sure that after 2-3 minutes it pops up again? (just 1 reminder)
- I’m based in Montreal, Canada and there is an anti-spam law (like many countries). My store will be serving Canada and USA. A lawyer said I need to keep all the consents (SMS and e-mail marketing). How does that work with Klaviyo? Also, is it completely legal to get customer’s phone numbers?