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How to delete or edit scheduled message to one person (Currently not working)

  • December 5, 2021
  • 1 reply
  • 129 views

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Hi there

 

I’m wondering if anyone has trouble editing / deleting the scheduled message for one person. 

Help pls?

 

Cheers

Shanya 

Best answer by Dov

Hi @Shanya,

Thank you for sharing this question with us in the Community.

I’m afraid that once a personal email has been scheduled, it cannot be edited or cancelled. In this case, I’d recommend a follow-up email letting them know it was a simple mistake :). For more information on sending to an individual, please see our article on the topic here.

 

1 reply

Dov
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  • Klaviyo Alum
  • 1493 replies
  • Answer
  • December 6, 2021

Hi @Shanya,

Thank you for sharing this question with us in the Community.

I’m afraid that once a personal email has been scheduled, it cannot be edited or cancelled. In this case, I’d recommend a follow-up email letting them know it was a simple mistake :). For more information on sending to an individual, please see our article on the topic here.