+2Hello,
I am a person, not a customer, who is being inundated by unwanted e-mails from one of your clients. I have unsubscribed multiple times and somehow keep ending back up on their marketing lists. I have even e-mailed personally with the company owner who has assured me I’m off their lists, but has since stopped replying to me.
Is this something I can report to Klaviyo or there a different approach you’d recommend?
Thank you.
Best answer by alex.hong
Hi there
Welcome and thank you for sharing this with the Community. I appreciate you bringing this up with us. The best way I believe would be to discuss this with our Support / D&C Team so that you can share the info of this account with them and get to investigating. I have created a ticket under your name so you should expect contact soon asking for more details.
Thanks,
Alex
+58Hi there
Welcome and thank you for sharing this with the Community. I appreciate you bringing this up with us. The best way I believe would be to discuss this with our Support / D&C Team so that you can share the info of this account with them and get to investigating. I have created a ticket under your name so you should expect contact soon asking for more details.
Thanks,
Alex
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