How to verify phone numbers for SMS

Forum|Forum|4 years ago
February 14, 2022
3 replies
1262 views

Hi Klaviyo community,

I'm handling HelloHazel Klaviyo account now and we want to know if there's any way to verify phone numbers for SMS.

Thankyou

This topic has been closed for replies.

Best answer by alex.hong

Hi there @karentiamson21,

Thanks for posting in the Community! Typically it can take 10 to 15 days for the number to be verified as highlighted on our documentation for this.

While your number awaits verification, do not send from the unverified number. Instead, we recommend getting your account ready so that you can hit the ground running:

Set up your popups and other signup forms to collect SMS consent
Create an SMS welcome series
Add SMS to your abandoned cart flow

Note that none of these should go live until your number is verified.

I hope that helps but let me know if I misunderstood your question,

Alex

alex.hongAnswer

Klaviyo Alum

Hi there @karentiamson21,

Thanks for posting in the Community! Typically it can take 10 to 15 days for the number to be verified as highlighted on our documentation for this.

While your number awaits verification, do not send from the unverified number. Instead, we recommend getting your account ready so that you can hit the ground running:

Set up your popups and other signup forms to collect SMS consent
Create an SMS welcome series
Add SMS to your abandoned cart flow

Note that none of these should go live until your number is verified.

I hope that helps but let me know if I misunderstood your question,

Alex

K

karentiamson21Author

Contributor I

Hi @alex.hong ,

Thanks so much. Unfortunately, the docu link isn't working…

If you could please send me the working link, that would really be helpful.

Thanks so much

alex.hong

Klaviyo Alum

Apologies @karentiamson21,

The post above has been edited and I fixed the broken link.

Thank you!
Alex

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