Contributor II

Solved

I have a problem with the manage preferences link

6 replies
448 views

I addes this tag {% manage_preferences %} to the text, then in the preview it shows like this:

retentionAnswer

2025 Champion

@arg Ah, the reason for that is the {% manage_preferences %} tag renders more than just the URL in HTML.

Try this one instead and see if that works:

{% manage_preferences_link %}

Joseph Hsieh // retentioncommerce.com // X: @retention

retention

2025 Champion

Hi @arg, welcome to the community.

It seems like you might have some open HTML tag before the “Manage Preference” that might be causing that. Can you paste the entire HTML source of that text block so we can have a look?

Joseph Hsieh // retentioncommerce.com // X: @retention

A

argAuthor

Contributor II

I actually used the block builder

A

argAuthor

Contributor II

Hi @retention

retentionAnswer

2025 Champion

@arg Ah, the reason for that is the {% manage_preferences %} tag renders more than just the URL in HTML.

Try this one instead and see if that works:

{% manage_preferences_link %}

Joseph Hsieh // retentioncommerce.com // X: @retention

A

argAuthor

Contributor II

@retention Thanks, it worked.

S

shanibenjamin

Contributor I

Hi, is there a way to fully test the preferences link before sending out the email? I did a test and it only showed me the placeholder page and I want to see what the page looks like before sending the email.

Thank you!

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