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Contributor II
February 28, 2023
Solved

I have a problem with the manage preferences link

  • February 28, 2023
  • 6 replies
  • 438 views

I addes this tag {% manage_preferences %} to the text, then in the preview it shows like this:

 

    Best answer by retention

    @arg Ah, the reason for that is the {% manage_preferences %} tag renders more than just the URL in HTML. 

    Try this one instead and see if that works:

    {% manage_preferences_link %}

     

    6 replies

    retention
    Partner - Platinum
    2025 Champion
    February 28, 2023

    Hi @arg, welcome to the community.

    It seems like you might have some open HTML tag before the “Manage Preference” that might be causing that.  Can you paste the entire HTML source of that text block so we can have a look?

    Joseph Hsieh // retentioncommerce.com // X: @retention
    argAuthor
    Contributor II
    February 28, 2023

    I actually used the block builder 

     

    argAuthor
    Contributor II
    February 28, 2023

    Hi @retention 

    retention
    Partner - Platinum
    retentionAnswer
    2025 Champion
    February 28, 2023

    @arg Ah, the reason for that is the {% manage_preferences %} tag renders more than just the URL in HTML. 

    Try this one instead and see if that works:

    {% manage_preferences_link %}

     

    Joseph Hsieh // retentioncommerce.com // X: @retention
    argAuthor
    Contributor II
    February 28, 2023

    @retention Thanks, it worked.

    Contributor I
    September 3, 2025

    Hi, is there a way to fully test the preferences link before sending out the email? I did a test and it only showed me the placeholder page and I want to see what the page looks like before sending the email.

    Thank you!