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Contributor I
October 20, 2022

Is the Chat Support line down today?

  • October 20, 2022
  • 1 reply
  • 53 views

I’ve been attempting to do a chat since 9am EST and continue to get the ‘Our Chat Team is currently offline’ message at 2pm EST.  Is anyone else having this issue? 

I did submit an email… no response.

It is for a paid account.

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    1 reply

    alex.hong
    Klaviyo Alum
    October 21, 2022

    Hi @KarenS ,

    Welcome to the Community.

    Interesting case because I am not seeing any outage reported so apologies for the inconvenience. I do see that you have an email / chat ticket open so I think the support team will be reaching out to follow up.

     

    Thanks,

    Alex