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Klaviyo Reviews

  • August 16, 2023
  • 4 replies
  • 284 views

I have my reviews flow set up. when I test the flow and click a star to review, I get an invalid link. I see the area in the template to edit the link address, but I am not sure what to put there. Any help would be appreciated :)

I’ve also made my Review Submissions form, how do my customers get to that?

Best answer by Brian Turcotte

Hi @albail22!

I’m going to check on this with the Reviews team and I’ll update the thread ASAP!

 

Best,

Brian

 

4 replies

Brian Turcotte
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  • Klaviyo Alum
  • 1393 replies
  • Answer
  • August 17, 2023

Hi @albail22!

I’m going to check on this with the Reviews team and I’ll update the thread ASAP!

 

Best,

Brian

 


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  • Contributor II
  • 3 replies
  • August 23, 2023

This happen to us as well 
We got a reply and they said it’s because of the star link address
{{ event.review_link }}?rating=1

But I still not know what to replace in this review link


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  • Contributor II
  • 3 replies
  • August 23, 2023

I have my reviews flow set up. when I test the flow and click a star to review, I get an invalid link. I see the area in the template to edit the link address, but I am not sure what to put there. Any help would be appreciated :)

I’ve also made my Review Submissions form, how do my customers get to that?

Oh hey - it could be because of your flow trigger. Flow trigger should only be set to Ready to Review
 


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  • Contributor I
  • 1 reply
  • August 30, 2024

When my customers (or myself) press either of the stars on the flow mail that comes we are all sent to a new page that only shows gray. The url to the page is “reviews.klaviyo.com”
I checked the link in the star icon.

It says: {{ event.review_link }}?rating=5

 

Anything I can do about this, or is it possibly a bug?