Hi Klaviyo Community,
I hope you're doing well. I'm currently facing an urgent issue, and I’d greatly appreciate your help to get this sorted (or else I may get fired).
We’re working on a confirmation email for online course purchases, which we’re planning to automate using a list-triggered flow. The list will contain details such as the customer’s email address, course ID, course date, and course time, which will also be included in the email.
For customers who purchase a single course, this works as expected. However, most customers tend to purchase multiple courses, and I’m unsure if the list-triggered flow will work correctly in this case, as the email will need to list all of their courses.
Additionally, the list will be uploaded bi-weekly, and I’m concerned about whether there’s a way to upload it without overriding the current values - essentially, it should just update the information rather than replacing it.
Any guidance or advice would be immensely appreciated. I’m under the gun to resolve this, so your prompt response would be a life-saver!
Thanks tons!