+2After migrating our website, our integrations don't work anymore, particularly Klaviyo.
We've deleted the existing plugin on WooCommerce and used a new RESTapi, however when we trying to connect it, it doesn't work, the old Woocommerce Consumer Key still appears back even after it being revoked.
Do I have to remove the current integration on Klaviyo? Would I lose my existing data, If I were to do so?
Thanks in advance for any insights and help.
Best answer by Taylor Tarpley
Hi
Welcome to the Community! Happy to help here!
Yes, I suggest removing your integration and re-installing it for a ‘clean’ install and to remove your old key! None of your data will be lost!
Thanks for your participation in the Community!
-Taylor
+60Hi
Welcome to the Community! Happy to help here!
Yes, I suggest removing your integration and re-installing it for a ‘clean’ install and to remove your old key! None of your data will be lost!
Thanks for your participation in the Community!
-Taylor
+2Hi I’ve removed the integration and it still doesn’t work.
Here’s a screen recording of what we did, when trying to reconnect Klaviyo to Woocommerce.
https://drive.google.com/file/d/1Yyp1PvKAWQVdfcdviiV9Ls2CBLDh4lBL/
We are using the latest Klaviyo Plugin.
Thanks
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