Segmenting with Product IDs

Forum|Forum|3 years ago
November 9, 2022
4 replies
627 views

What would be the best way to segment within Klaviyo based on product ID’s with over 200 product IDs?

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Best answer by Taylor Tarpley

Hi there @Alsalomon,

Welcome to the Community! Thanks for sharing your question with us!

If you have a lot of individual products and think that segmenting via individual ID would be too granular, you could segment products by category or collection of products instead!

I’d suggest checking out these other Community users who asked a similar question and found a solution!

Thanks for participating in the Community!

-Taylor

Taylor TarpleyAnswer

Community Manager

Hi there @Alsalomon,

Welcome to the Community! Thanks for sharing your question with us!

If you have a lot of individual products and think that segmenting via individual ID would be too granular, you could segment products by category or collection of products instead!

I’d suggest checking out these other Community users who asked a similar question and found a solution!

Thanks for participating in the Community!

-Taylor

A

AlsalomonAuthor

Contributor I

Thank you for the response! I have consulted with Klaviyo Support and they have said that using collections does not pull backdated product purchase history, which is a problem. Is there any way around this?

Taylor Tarpley

Community Manager

Hi @Alsalomon,

Do you mid sharing the goal of this segment? This might help me understand what you’re trying to implement.

Thanks!

-Taylor

A

AlsalomonAuthor

Contributor I

We have over 200 product SKU’s (divided into categories such as skincare, beauty, and wellness). We want to target very specific audiences, such as “never purchased beauty products”, which means we would need to exclude close to 100 SKU’s from a segment. Collections do not backdate order information, which is why this is not an option for us. We are currently looking at other options.

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