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Contributor I
rp1122
Contributor I
March 13, 2023
Solved

Shopify Integration Partial Fulfillment

  • March 13, 2023
  • 4 replies
  • 271 views

I am unable to create flow for partial fullfillment through Shopify integration. I get a message that states “While your Shopify store is integrated with Klaviyo, we are not currently receiving any Fulfilled Order data.” How do I ensure the data is received? I’m not seeing the option anywhere.

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Best answer by Kylie W

Hi @rp1122 

Welcome to the Klaviyo community!

May I ask some further questions to help you? Where are you seeing this message in Klaviyo? Are you able to see any order data when viewing Analytics or customer data?

In the meantime, here are a few helpful links about Shopify Data and Partial Fulfilment flows:

I look forward to hearing from you!

Kylie

4 replies

Kylie W
Partner - Silver
Kylie WAnswer
Champion & Partner
March 13, 2023

Hi @rp1122 

Welcome to the Klaviyo community!

May I ask some further questions to help you? Where are you seeing this message in Klaviyo? Are you able to see any order data when viewing Analytics or customer data?

In the meantime, here are a few helpful links about Shopify Data and Partial Fulfilment flows:

I look forward to hearing from you!

Kylie

Berridge Strategy Group, Your eCommerce Partner - eCommerce results, without the Complexity | Klaviyo Partner & 2024 Klaviyo Community Champion | www.berridgestrategy.com
    R
    Contributor I
    rp1122Author
    Contributor I
    March 13, 2023

    Hi Kylie,

    I see it when I go to create a new flow for partial fulfillment. My Shopify store is brand new but I did a test entry a while back. I can see the customer data from the test.

    I will take a look through the resources you shared to see if they help me get it figured out as well.

     

    Rachelle

    R
    Contributor I
    rp1122Author
    Contributor I
    March 15, 2023

    @Kylie W 

    Kylie W
    Partner - Silver
    Kylie W
    Champion & Partner
    March 15, 2023

    Hi @rp1122 

    Is your Shopify Store live?

    When you say you see it when you create a new Flow for partial fulfilment, can I clarify - is this what you are expecting? to create a new flow?
    Or are you trying to update an existing one?

    Berridge Strategy Group, Your eCommerce Partner - eCommerce results, without the Complexity | Klaviyo Partner & 2024 Klaviyo Community Champion | www.berridgestrategy.com
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