[Shopify] When is a List Created from an Abandoned Cart Email?

Question

Hi, This might sound dumb, but at what point does Klaviyo collect the email for abandoned cart lists? *using shopify if that matters Thanks

Bobi N. · Accepted Answer

@azzaFor klaviyo to collect started checkout metric person has to be subscribed.. so if person is subscribed when they go to their checkout page I think this is when klaviyo pulls this info for the started checkout metric

alex.hong · Answer

Hi @azza,Welcome to the Community and hope to provide some insight about abandoned cart emails!As @Bobi N.mentioned, the started checkout metric is how abandoned cart flows are actually triggered. The Abandoned Cart flow is triggered by the action, "Checkout Started," not by a list.Here is an example of conditions set to create abandoned cart conditions:For more information on flows, here are some helpful docs!Getting Started With Flowsand getting started with creating anAbandoned Cart Flowand aBrowse Abandonment Flow.Hope this helped! Please let us know if you have further questions as well.Alex

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