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Sign-up form not shown


Daniel en The Funnelmania
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I have a sign-up form that is not showing. I have been searching in the documentation and I have already checked that the store code shows the Klaviyo company ID correctly and only one integration is shown. I compared the code against another store that I manage and the code is the same - of course, each one with its corresponding identifier - but it still doesn't work. What other action can I try? Will I have to delete the integration and do it again?

Thanks in advance for your responses.

Best answer by Maxbuzz

Hello @Daniel en The Funnelmania  I see that you have some targeting applied (UTM and Segments) on the Sign up form. Can you try again by removing those conditions?

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  • Partner
  • 252 replies
  • February 9, 2024

Hello @Daniel en The Funnelmania Could you please share the store URL? There might be some issue with how code is added on the page.


Daniel en The Funnelmania
Partner
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Forum|alt.badge.img+31
  • Partner
  • 252 replies
  • Answer
  • February 9, 2024

Hello @Daniel en The Funnelmania  I see that you have some targeting applied (UTM and Segments) on the Sign up form. Can you try again by removing those conditions?


Daniel en The Funnelmania
Partner
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Great! that was the problem, I think some of the parameters are not correct…

 

Thank you so much! I really appreciate your time.


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