Not a rant😀. I'm just wondering what others on the forum think about members posting AI generated responses to questions that other members raise?
I've noticed a steady increase in AI responses on the forum over the past few months. Very easy to identify as they're usually not edited so they're very ChatGPTish in structure and style.
AI is obviously a powerful tool with the correct prompts and knowledge base. However, the responses provided by these tools can be generic and quite often inaccurate or just plain wrong (hallucinations!). I've lost count of the number of times I've challenged AI on non-existent functionality and questionable approaches to be met with "You're right!..." including a recent session with ChatGTP where it claimed Trump was not currently in office.
My concern with the AI forum answers is that they can waste time for the members asking the questions; they may struggle to extract the info they need for their use-case or they send them down the wrong rabbit hole completely. I believe those members post questions on the forum expecting an answer from a real person and, hopefully, find a solution to their specific use-case from one who knows their Klaviyo chops!
I don't think there's much that can be done to encourage responsible use of AI. And by "responsible" I mean use it if necessary, validate the solution, and edit your response to match the use-case of the forum question before posting. Not just cut and paste from [insert favourite AI here].
So, what do you think of AI forum responses? Useful, dislike, or ambivalent? Guidelines?
Thanks for listening!
Andy
PS posting as a question as I coudn’t start a conversation.