When creating a segment, why do I not have the "Accepts Marketing" profile property?

Hi,

I want to create a segment in my base.

I select property about someone, and not have the choice “Accept Marketing” . In my other shop i have this choice...

What is the problem ?

Thank you for your help

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Hi @PEDROFR ,

The “Accepts Marketing” profile property syncs for subscribers that have accepted marketing at checkout in a Shopify store.

Few things to check:

Is this second store a Shopify store or powered by another ecommerce platform?
If you are using Shopify for this store, do you have the setting that routes users that accept marketing at checkout to a Klaviyo list set?

Here is our help center article on how to manually import consent for subscribers.

Hope this helps!

Julie

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