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Where to Find the Subscribe and Preferences pages under Lists & Segments

Forum|Forum|5 years ago
November 10, 2020
3 replies
347 views

A

Anonymous

Hello,

I’m trying to provide a Subscribe form that I can share on social media and would like to just send them a form. The Help Center shows that this is found in Lists & Segments > Preferences:

However, on my account, Preference Pages is further down under my Sign Up Forms area. I only have the Manage Preferences and Unsubscribe areas...not the Subscribe. How can I get the Subscribe area? Additionally, will that generate a link that can be shared with customers and/or added to my campaigns?

Best answer by retention

Let me see if I can help here:

Every LIST (not Segment) has its own Subscribe Page. You need to go to a specific List, then click on the “Subscribe & Preferences Page” tab.
The “Preference Pages” (under the Signup Form) is to manage the preferences when someone click on “Update Preferences” when you are sending emails to a Segment or from a Flow (since a Segment or Flow can include people from different Lists).

Hope this helps!

+62

retention
2025 Champion
Answer
Forum|Forum|5 years ago
November 10, 2020

Let me see if I can help here:

Every LIST (not Segment) has its own Subscribe Page. You need to go to a specific List, then click on the “Subscribe & Preferences Page” tab.
The “Preference Pages” (under the Signup Form) is to manage the preferences when someone click on “Update Preferences” when you are sending emails to a Segment or from a Flow (since a Segment or Flow can include people from different Lists).

Hope this helps!

Joseph Hsieh // retentioncommerce.com // X: @retention

+9

cassy.lee
Klaviyo Alum
Forum|Forum|5 years ago
November 10, 2020

Hi @homesweethomebakery,
Thanks for asking this question and for being a part of our Community!

@retention is totally right with this answer! It’s worth noting that if you are looking at a “segment” in your “List and Segments” tab, you won’t see the Subscribe & Preference Pages link. You have to click into a list.

Once you navigate to the list, and go to Subscribe & Preference Pages, you’ll see the link to copy the list URL to share on your social channels.

-Cass.

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A

Anonymous
Forum|Forum|5 years ago
November 10, 2020

Thank you!! This is what I was looking for. I didn’t realize it was separated out like that.

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