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DeNieW
Contributor I
Contributor I
August 17, 2022
Solved

Why am I seeing an Error when retrieving email preview?

  • August 17, 2022
  • 2 replies
  • 642 views

When I try to preview the code I exported from klaviyo in shopify, it returns the error: "Error retrieving email preview".


I already tried a solution that is in the forum, but without success.

 

    This topic has been closed for replies.
    Best answer by DeNieW

    SOLVED!

    2 replies

    DeNieW
    Contributor I
    DeNieWAuthorAnswer
    Contributor I
    August 17, 2022

    SOLVED!

    Taylor Tarpley
    Community Manager
    Community Manager
    August 17, 2022

    Hi @DeNieW

     

    Happy to hear your problem has been solved! Do you minds sharing more information on what didn’t work in the screenshot above and what the solution actually was that fixed your preview issue? It could be helpful to other Community members that might face this same situation in the future!

     

    Thanks for participating in the Community!

    -Taylor