+1I found the same frustration in the community. Please check this link.
I followed ArpitBanjara 's response to check the content and set up again.
Everything is fine but I just can't send the email out.
It keeps saying that the unsubscribe link missed.
What should I do?
Best answer by Lily513
I solved this issue by changing the font color…I always thought the color was the default black, and it is indeed black, but why can't Klaviyo recognize it? It was not until I changed it to another equally conspicuous color that it was recognized.
+36Hey
It is a mandatory policy to give your profiles an option to unsubscribe to your email marketing emails. (its a government policy as well)
So you need to add unsubscribe link in your footer section of all the emails you send
How to add an unsubscribe link to Klaviyo emails
You can just add this link {% unsubscribe %} to the text that says something like “Unsubscribe Here”
I hope this helps and thank you for sharing your question here in the community.
Cheers
Arpit
+1I did added the unsubscribed link. Seems like a bug of the system and support didn’t reply to me at now that makes me sad...
+1I solved this issue by changing the font color…I always thought the color was the default black, and it is indeed black, but why can't Klaviyo recognize it? It was not until I changed it to another equally conspicuous color that it was recognized.
+42Hi
I was able to find the support ticket and the resolution there with them. With that said, your feedback is greatly appreciated - I’ve submitted it to our product team.
~Chloe
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
