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Voucher code with condition

  • April 16, 2024
  • 3 replies
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Hi folks,
I would like to ask my customers for ratings for trusted stores.
However, I wonder how I can check this?

If I send the mail within the flow and tell the customer that they will receive 10% off their next order if they leave a review, then I wonder how I can check this. Is it even possible?

Thank you for your help.

 

Regards

Björn

Best answer by bluesnapper

Hi @Björnature 

Yes, it’s possible. If the review platform you are using pushes review events to Klaviyo, you can trigger a flow from those events. I do this in ‘thank you’ flows (example below) - but I do not offer a discount. When they post a review, they enter the reviews flow.

You should check with your reviews platform’s T&Cs as some do not allow financial incentives to be offered in return for a review.

Hope that helps  

Regards

Andy 

 

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bluesnapper
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  • 735 replies
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  • April 16, 2024

Hi @Björnature 

Yes, it’s possible. If the review platform you are using pushes review events to Klaviyo, you can trigger a flow from those events. I do this in ‘thank you’ flows (example below) - but I do not offer a discount. When they post a review, they enter the reviews flow.

You should check with your reviews platform’s T&Cs as some do not allow financial incentives to be offered in return for a review.

Hope that helps  

Regards

Andy 

 


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  • Author
  • Contributor II
  • 3 replies
  • April 16, 2024

Hi,

thank you very much.

That helps a lot.

 

Regards

Björn


bluesnapper
Partner
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  • Champion & Partner
  • 735 replies
  • April 16, 2024

No problem @Björnature - pleased to have helped!

Regards

Andy