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Connection is not private

  • May 11, 2024
  • 1 reply
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The links in my SMS campaign are not always working.  I cannot open th elink when on my wifi, but if I turn wifi off and use cell on my phone, or connect my laptop to the hotspot the links open.  Support said it’s my ISP.

 

What am I supposed to do here?  I can’t tell my customers to turn off wifi to open the links. 🤣

 

There has to be something that can be done to fix this, or do I just turn off the click tracking?

Best answer by kaila.lawrence

@Dee LT Hi there! This sounds like an account-specific technical issue Support is best equipped to help you with. Unfortunately without deeper access into your account, the community’s ability to advise you further on this is limited. 

 

Let us know what you find out!

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kaila.lawrence
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  • 499 replies
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  • May 13, 2024

@Dee LT Hi there! This sounds like an account-specific technical issue Support is best equipped to help you with. Unfortunately without deeper access into your account, the community’s ability to advise you further on this is limited. 

 

Let us know what you find out!