Skip to main content
Solved

Bug in Email Editor?

  • June 27, 2024
  • 1 reply
  • 102 views

Forum|alt.badge.img

It’s hard to describe, so please see the embedded video of what i am talking about.

When editing text blocks in emails, they’ll sometimes become scrollable and hide top or bottom lines of text instead of resizing to fit the text like they should. So i can’t see all the text I’ve written.

This only happens in the editor, and all the text shows up in the preview and test emails. 

Is anyone else seeing this? Have you found a way to fix the bug? 

Klaviyo please fix ASAP!

 

Best answer by stam_marko

Hello,

I've encountered the same issue! What I usually do is add a new text block and rewrite the copy instead of just refreshing. This approach has worked for me on several occasions.

While it's definitely a bug, it hasn't caused significant problem for me.

Hope that helps,

View original
Did this topic or the replies in the thread help you find an answer to your question?

1 reply

stam_marko
Expert Problem Solver II
Forum|alt.badge.img+13
  • Expert Problem Solver II
  • 63 replies
  • Answer
  • June 27, 2024

Hello,

I've encountered the same issue! What I usually do is add a new text block and rewrite the copy instead of just refreshing. This approach has worked for me on several occasions.

While it's definitely a bug, it hasn't caused significant problem for me.

Hope that helps,