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What's happening within Klaviyo?

  • July 16, 2024
  • 1 reply
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Hey,

Does anyone have issues with the new Segment?

It seems stuff doesn’t work anymore. Like segmenting people in flows.


Thanks

Best answer by DishaM13

Hi @moodxmanager ,

Thank you for sharing your query in the community!

Could you please let us know what specific issues you are facing with the segment? Is it about creating a segment and ensuring that, once the flow is triggered, both new profiles entering the segment and those who were already part of the segment before the trigger are included in the flow? Is that correct? Please feel free to clarify if I'm misunderstanding. The more details you share, the better we can align on a solution for you.

Looking forward to your response !

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  • July 17, 2024

Hi @moodxmanager ,

Thank you for sharing your query in the community!

Could you please let us know what specific issues you are facing with the segment? Is it about creating a segment and ensuring that, once the flow is triggered, both new profiles entering the segment and those who were already part of the segment before the trigger are included in the flow? Is that correct? Please feel free to clarify if I'm misunderstanding. The more details you share, the better we can align on a solution for you.

Looking forward to your response !