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Questions about Klaviyo Integration?


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Hello!

Seeking some help from Klaviyo experts here, I'm a little bit noobie when it comes to the technical elements.

Our client wants to integrate Klaviyo into his Magento ecom platform and migrate all the data from Mailchimp to Klaviyo. Also, he wants us to set up the Transactional emails to the Klaviyo - customer service emails, order confirmation, dispatch confirmation, account notification & user change password.

And it looks like a web dev need to fix this up 1st (Especially Magento x Klaviyo integrations)

My Qs are:

  1. How long would it take to integrate Klaviyo to Magento?

  2. Does it really need "tags" for the transactional email triggers?

  3. Also, when you are setting up transactional emails does really it needs approval 1st to the Klaviyo support team before it will run smoothly? I assume they're the ones who are going to set it up.

That's all. Thank you!

Best answer by DavidV

Hi @Stephaniew,

Welcome to the Klaviyo community!

The integration with Magento depends a little on the version being used (Magento 1 vs. Magneto 2). I personally am no Magento expert but I would recommend having a look at the Magento x Klaviyo Help Centre here as it includes a wealth of information. 

There is also some information here about using Klaviyo for transactional emails - I am not sure how this would exactly work in the setup with Magento especially for things like password reset emails. This will likely need some extensive development work - there might be other champions here in the community that know more about that.

The only other resource I will share here as well - Klaviyo has built an excellent Mailchimp migration tool that is super easy to use and set up. More info about that here - we’ve used this quite a bit and this part is very easy to do.

Hopefully that helps you on your way - @Bobby & @retention I know are 2 of our more technically focussed champions, do either of you have any Magento experience you could use to support Stephanie further?

Thanks
David

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2 replies

DavidV
Partner - Platinum
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  • 2025 Champion
  • 209 replies
  • Answer
  • July 18, 2024

Hi @Stephaniew,

Welcome to the Klaviyo community!

The integration with Magento depends a little on the version being used (Magento 1 vs. Magneto 2). I personally am no Magento expert but I would recommend having a look at the Magento x Klaviyo Help Centre here as it includes a wealth of information. 

There is also some information here about using Klaviyo for transactional emails - I am not sure how this would exactly work in the setup with Magento especially for things like password reset emails. This will likely need some extensive development work - there might be other champions here in the community that know more about that.

The only other resource I will share here as well - Klaviyo has built an excellent Mailchimp migration tool that is super easy to use and set up. More info about that here - we’ve used this quite a bit and this part is very easy to do.

Hopefully that helps you on your way - @Bobby & @retention I know are 2 of our more technically focussed champions, do either of you have any Magento experience you could use to support Stephanie further?

Thanks
David


Bobby
Partner - Silver
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  • Champion & Partner
  • 58 replies
  • July 22, 2024

Hi @Stephaniew & @DavidV,

Thanks for the tag, @DavidV. Your response above is spot on and includes all of the links that I would have pointed to myself! I don’t have anything additional to add :)


Cheers,
Bobby