I have added the snippet for add to cart trigger to the shopify store but now I can not get the button to come out of grey mode to create flow. It stays shaded grey for some reason. I have tested the snippet and it works great. Can someone tell me why create flow button stays grey and won’t let me proceed?
If you go to your account and go to Metrics do you see Added to Cart there as metric? From what I can see in this screenshot it seems like it is saying that you are not having the flow trigger at all.. it may be a bug but before doing this make sure you have the metric in klaviyo and it is working properly
If you go to your account and go to Metrics do you see Added to Cart there as metric? From what I can see in this screenshot it seems like it is saying that you are not having the flow trigger at all.. it may be a bug but before doing this make sure you have the metric in klaviyo and it is working properly