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Added snippet for add to cart trigger but can't design flow

  • August 9, 2024
  • 1 reply
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Good morning, 

 

I have added the snippet for add to cart trigger to the shopify store but now I can not get the button to come out of grey mode to create flow. It stays shaded grey for some reason. I have tested the snippet and it works great. Can someone tell me why create flow button stays grey and won’t let me proceed?

 

Thanx Ruben

 

 

Best answer by Bobi N.

@The Rubster 

If you go to your account and go to Metrics do you see Added to Cart there as metric? From what I can see in this screenshot it seems like it is saying that you are not having the flow trigger at all.. it may be a bug but before doing this make sure you have the metric in klaviyo and it is working properly

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Bobi N.
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  • August 9, 2024

@The Rubster 

If you go to your account and go to Metrics do you see Added to Cart there as metric? From what I can see in this screenshot it seems like it is saying that you are not having the flow trigger at all.. it may be a bug but before doing this make sure you have the metric in klaviyo and it is working properly