Skip to main content
Solved

Exclude the specific products from the browse abandonment flow

  • September 11, 2024
  • 6 replies
  • 75 views

Forum|alt.badge.img+1

Hello,

I want to exclude certain products from the browse abandonment flow. For example, when the customer looks at the Jewish brochures, I want to exclude 1-2 more products in addition to this, such as not showing these products in his email.

My clients use Shopify btw. 

How can I do this?

Best answer by Bobi N.

@Busra Sahin Just paste it in the code section of a text block and change the name of the products and test it out.. I don’t know if this exactly would work for you maybe you will need to change few things but in general this code should help do what you need here

View original
Did this topic or the replies in the thread help you find an answer to your question?

6 replies

Bobi N.
Partner - Platinum
Forum|alt.badge.img+45
  • Champion & Partner
  • 453 replies
  • September 12, 2024

@Busra Sahin 

Not clear exactly on what you want to do here? Do you want not to show the product block if people are viewing that product or you don’t want to send an email at all?

If you don’t want to send email at all you can add trigger filter saying that the product they triggered this flow is not this specific product (and then have the same thing repeated several times for all the products you want to exclude)

 

Or if you want to send the email but if it is specific product not to show the block you can use the answer given in this post in the community 


Forum|alt.badge.img+1
  • Author
  • Contributor I
  • 4 replies
  • September 12, 2024

@Bobi N. 

No, I want to send the email but I don't want to show those products in the email. In other words, if the user has reviewed the Jewish brochure, I don't want to show that product in the email I will send.


Bobi N.
Partner - Platinum
Forum|alt.badge.img+45
  • Champion & Partner
  • 453 replies
  • September 12, 2024

@Busra Sahin 

Then you can use the suggested option in the linked post here in this post . you will probably have to make sure you have the right code and right product name but this should help you show or hide products based on their name


Forum|alt.badge.img+1
  • Author
  • Contributor I
  • 4 replies
  • September 12, 2024

Where should I write the code? 


Forum|alt.badge.img+1
  • Author
  • Contributor I
  • 4 replies
  • September 12, 2024

Bobi N.
Partner - Platinum
Forum|alt.badge.img+45
  • Champion & Partner
  • 453 replies
  • Answer
  • September 13, 2024

@Busra Sahin Just paste it in the code section of a text block and change the name of the products and test it out.. I don’t know if this exactly would work for you maybe you will need to change few things but in general this code should help do what you need here