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Building a Post Purchase Flow - Adding a product as a filter and it's not showing up as an option

  • December 4, 2024
  • 1 reply
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Hi  Klaviyo Community!

 

I'm setting up a post-purchase flow on Klaviyo with the trigger set to "When Someone Placed an Order."

Under filters, I added "Items contains <product>." as I need it to only trigger when my client’s specific product is purchased. 

 However, when searching for the product, it doesn't appear in the dropdown. I also noticed that the product in Shopify shows zero stock. How can I add this product to the post-purchase flow?

Best answer by pranay

Please take a look at this thread which might be helpful: Products in my Catalog are not showing up as available options to select for my flow | Klaviyo Community

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  • December 5, 2024