Hi everyone,
With Klaviyo’s new pricing update, I’m planning to suppress profiles that haven’t subscribed within the past 180 days to optimize costs. However, I’m concerned about whether suppressed profiles will still be able to trigger automated flows if they take an action on our website.
For example, if a suppressed profile adds a product to their cart, will they still receive the abandoned cart flow emails? Similarly, will suppressed profiles be able to enter post-purchase or browse abandonment flows if they engage with the site?
Would love to hear if anyone has tested this or received clarification from Klaviyo support.
Thanks in advance!
Maggie