+2The personalization reference mentions two different user profile IDs:
What is the difference between these two? Are there reasons to use one over the other, in different contexts? (Specifically, I am wondering about campaigns and campaign personalization… which ID I should use to identify a specific user profile.)
For what it’s worth… when manually clicking through some of my user profiles, I see only Unique IDs and no Klaviyo IDs.
Thank you!
Best answer by zacfromson
Hi there! Thank you for your question, I’m happy to help.
Here is the difference between Unique ID and Klaviyo ID in Klaviyo is as follows:
1. Unique ID
2. Klaviyo ID
Which ID to Use?
If you have any follow up questions, please let me know!
+7Hi there! Thank you for your question, I’m happy to help.
Here is the difference between Unique ID and Klaviyo ID in Klaviyo is as follows:
1. Unique ID
2. Klaviyo ID
Which ID to Use?
If you have any follow up questions, please let me know!
+2
I am not sure if this is intentional or not, but… according to the personalization reference, using
{{ person.id }}should return the Unique ID. However, in my testing, it returns nothing at all. 🤔 Note that
I ended up using
{{ person.KlaviyoID }}despite your advice above, simply because this template tag does actually populate with an ID, as expected.
However, in a twist (!), person.KlaviyoID populates not with a Klaviyo ID value, but actually the value shown as the Unique ID as shown in the user profile page! 🤯 This doesn’t make any sense to me; it seems like just a mistake, that one identifier is mislabeled as another on the profile page — or that one template tag is essentially broken, and the other one is sort of working but references the wrong identifier.
Anyway, I’m using person.KlaviyoID as the identifier for now, whatever it is. (Sigh.)
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