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Can I change the source code of a text block?

  • August 20, 2021
  • 1 reply
  • 867 views

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Seriously that’s my only question. I am editing the html and it keep refreshing every time I click on it. I’m using the drag and drop option but trying to edit the html source code to add some features or even try to change a little with CSS however it never saves my changes.

Best answer by alex.hong

Hi @Hussein Kdouh ,

 

Thanks for posting to the Community with your question. I understand it may be frustrating when working on html and for it to delete upon refreshing a page, even if unintentional.

A step to double check when initially working with the drag and drop option after  importing your custom HTML templates is to check and add tags to the HTML to make blocks editable. Our documentation on custom html templates with drag and drop goes into the further steps as well. 

Another Community member has outlined the process as well. Make sure to always click the save button before refreshing the page or it will not save your progress.

 

Hope this helped and have a great day!

Alex

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alex.hong
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  • Klaviyo Alum
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  • August 20, 2021

Hi @Hussein Kdouh ,

 

Thanks for posting to the Community with your question. I understand it may be frustrating when working on html and for it to delete upon refreshing a page, even if unintentional.

A step to double check when initially working with the drag and drop option after  importing your custom HTML templates is to check and add tags to the HTML to make blocks editable. Our documentation on custom html templates with drag and drop goes into the further steps as well. 

Another Community member has outlined the process as well. Make sure to always click the save button before refreshing the page or it will not save your progress.

 

Hope this helped and have a great day!

Alex