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Excluding specific emails of a segment

  • September 13, 2021
  • 4 replies
  • 1184 views

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Hello everybody! I have one little question I’m trying to figure it out if I can exclude some specific emails in my segment because even after filtering there are some emails I would like to exclude, can I manually do that?

Thanks for the replies 

Best answer by nikitavaidya

Hi @meechdarko ,

Thank you for writing in, I’d be happy to help!

If you are referring to a specific email address, you can exclude these from your segment by adding the following definition -

“ Properties about someone → Email doesn’t equal abc@gmail.com”

 

 

This will exclude certain email addresses from your segment.

Happy sending!

Best,

 

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4 replies

nikitavaidya
Klaviyo Employee
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  • Klaviyo Employee
  • 17 replies
  • Answer
  • September 13, 2021

Hi @meechdarko ,

Thank you for writing in, I’d be happy to help!

If you are referring to a specific email address, you can exclude these from your segment by adding the following definition -

“ Properties about someone → Email doesn’t equal abc@gmail.com”

 

 

This will exclude certain email addresses from your segment.

Happy sending!

Best,

 


Taylor Tarpley
Community Manager
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  • Community Manager
  • 2148 replies
  • September 13, 2021

Hi @meechdarko

 

Welcome to our Community! @nikitavaidya gave a great response on how to accomplish what you’re looking for! Let us know how it works for you! 

 

Best,

Taylor


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  • Contributor I
  • 1 reply
  • August 24, 2022

Can we exclude emails matching a certain format? e.g. sri123**@gmail.com

What I want to do is exclude all the emails whose first 6 characters are sri123 and whose domain is gmail.com.

Is it possible?


Taylor Tarpley
Community Manager
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  • Community Manager
  • 2148 replies
  • August 25, 2022

Hi @Agrawal , 

 

Yes, you can exclude profiles from a segment based on a profiles’ properties such as email! See the screenshot below as you you can use the email property section to do so! 

 

 

Hope this helps!

-Taylor