I’ve added two new emails to a flow for one of my clients a few weeks after the flow was created by them.
In between the time they created the flow and I added new emails, many customers went through the initial flow.
As I add my new emails to this flow, they are not being sent to the people who went through the initial version of the flow. They are only being sent to people who enter the flow right now.
How do I get it to send the new emails to people who already went through the earlier version of the flow?
Solved
How do I send newly added flow emails to people who've already completed a flow?
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Best answer by nikitavaidya
Hi
Thank you for writing in!
If you add new emails to an existing flow and want people who exited the flow prior to adding these emails to get these, you will have to back-populate the flow.
We have a great guide here which goes over how back-populating works when you add new emails to your flow.
Happy sending!
Best,
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