I am very angry, I have tried everything and it does not work for me.
So I have the profile (create a list with my email to test)
I did 6 different flows and no mail arrived. I did 1 at 3.30 pm Santiago time, another at 3.30 pm recipient time, another 3.30 pm Argentina time (in case it didn't work), another (3) two days before the anniversary. And nothing works for me !!
Im so sorry creating this anniversary flow has been frustrating to you. Hopefully I can help you figure this out.
The first thing I would say is to check the acceptable date formatting for your profile property “Anniversary”, the date needs to be in one of Klaviyo’s accepted date/time formats in order to trigger a flow; e.g., YYYY-MM-DD or MM/DD/YYYY. As of now its showing October 19, 1999 instead of 10/19/1999 or 1999-10-19. Also, if you are setting this flow “Live” after the 1 day time delay set in the trigger you’ve shown above, e.g. you set the flow live today without changing the anniversary date, you will need to back-populate the flow so that the profile will go through the flow. Once it is live, it will automatically start pulling in the profiles that meet the conditions set. Also check out this community post that talks about back populating an anniversary flow.
Im so sorry creating this anniversary flow has been frustrating to you. Hopefully I can help you figure this out.
The first thing I would say is to check the acceptable date formatting for your profile property “Anniversary”, the date needs to be in one of Klaviyo’s accepted date/time formats in order to trigger a flow; e.g., YYYY-MM-DD or MM/DD/YYYY. As of now its showing October 19, 1999 instead of 10/19/1999 or 1999-10-19. Also, if you are setting this flow “Live” after the 1 day time delay set in the trigger you’ve shown above, e.g. you set the flow live today without changing the anniversary date, you will need to back-populate the flow so that the profile will go through the flow. Once it is live, it will automatically start pulling in the profiles that meet the conditions set. Also check out this community post that talks about back populating an anniversary flow.
Im so sorry creating this anniversary flow has been frustrating to you. Hopefully I can help you figure this out.
The first thing I would say is to check the acceptable date formatting for your profile property “Anniversary”, the date needs to be in one of Klaviyo’s accepted date/time formats in order to trigger a flow; e.g., YYYY-MM-DD or MM/DD/YYYY. As of now its showing October 19, 1999 instead of 10/19/1999 or 1999-10-19. Also, if you are setting this flow “Live” after the 1 day time delay set in the trigger you’ve shown above, e.g. you set the flow live today without changing the anniversary date, you will need to back-populate the flow so that the profile will go through the flow. Once it is live, it will automatically start pulling in the profiles that meet the conditions set. Also check out this community post that talks about back populating an anniversary flow.