Hey everyone, I’m trying to setup a win back flow for customers that haven’t ordered within 75 days (but have at least placed 1 order).
I setup the flow and set a filter, it seems to have filtered out people that didn’t place one in 75 days (which is opposite) of what I wanted. No mater what I do, and back-populate, the status does not change.
What am I missing? Is there a way to start everyone from 0 in the flow?
https://www.dropbox.com/s/lnu0wcns1jza1g4/winbackflow.png?dl=0
Solved
Very confused by win-back flow analytics not making sense.
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Best answer by stephen.trumble
Hey
Would you mind sharing a screenshot of the flow trigger and filter that you are using? The link you shared in your original post says that it was deleted. I’m sure you’ve already seen this, but here is the Help Center article on setting up a Winback Flow that might help you figure out why its not behaving in the way you anticipated. I’ll be on the lookout for your screenshot you give any help that I can!
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