Skip to main content
Solved

Dynamic Blocks - New Editor - Woocommerce

  • December 7, 2021
  • 3 replies
  • 363 views
A
Contributor II
Forum|alt.badge.img+2

Hi Klaviyo community!

I just tried to follow the instructions from the new editor updated yesterday to add dynamic blocks to a abandoned cart email: https://help.klaviyo.com/hc/en-us/articles/4408802597659-How-to-Build-Dynamic-Blocks-in-a-Flow-Email-new-editor-
For this, I’m using the event Started Checkout from Woocommerce as I’m using this platform.
I’m following every step from the tutorial and adapting it for Woocommerce, but when I try to preview my email, the blocks don’t display the dynamic information.
Any idea on what I’m doing wrong here?

Thank you in advance for your help!
Cheers,
Arnold

https://www.loom.com/share/dab9223615e342078fe87506f6cfde8d

 

Best answer by Dov

Hi @ArnaudLaf,

Thank you for sharing this detailed video with us! It was helpful to see how you were going about structuring the block.

It does appear that you’re taking the general correct steps here. Make sure when you’re previewing, after the tags are placed in the block that you’re navigating back to the “Event” tab and re-selecting the “Checkout Started” metric. You will not be able to see those tags populate unless you “preview as” someone who has triggered that metric. 

 

If you’re still having trouble after this, the simplest solution is to use the Flow Library and select the Abandoned Cart flow. This will provide you with pre-built, fully functional flow emails including the dynamic block. You can even save the dynamic block from the Abandoned Cart flow’s pre-built template and insert it into your own flow email. Just keep in mind, this block will only work on flows triggered off of Started Checkout.

I hope that’s helpful

View original
    Did this topic or the replies in the thread help you find an answer to your question?

    3 replies

    Dov
    Forum|alt.badge.img+61
    • Dov
    • Klaviyo Alum
    • 1493 replies
    • Answer
    • December 8, 2021

    Hi @ArnaudLaf,

    Thank you for sharing this detailed video with us! It was helpful to see how you were going about structuring the block.

    It does appear that you’re taking the general correct steps here. Make sure when you’re previewing, after the tags are placed in the block that you’re navigating back to the “Event” tab and re-selecting the “Checkout Started” metric. You will not be able to see those tags populate unless you “preview as” someone who has triggered that metric. 

     

    If you’re still having trouble after this, the simplest solution is to use the Flow Library and select the Abandoned Cart flow. This will provide you with pre-built, fully functional flow emails including the dynamic block. You can even save the dynamic block from the Abandoned Cart flow’s pre-built template and insert it into your own flow email. Just keep in mind, this block will only work on flows triggered off of Started Checkout.

    I hope that’s helpful

    DD
    A
    Contributor I
    Forum|alt.badge.img+4
    • Admiral
    • Contributor I
    • 2 replies
    • May 18, 2022

    @Dov Hi I’ve had similar issues and I’ve build my email on a flow template with WooCommerce integration provided by Klaviyo. 

     

    Dov
    Forum|alt.badge.img+61
    • Dov
    • Klaviyo Alum
    • 1493 replies
    • May 18, 2022

    Hi @Admiral,

    Thanks for sharing this question with us.

    The simplest solution is to use the Flow Library and select the Abandoned Cart flow. This will provide you with pre-built, fully functional flow emails including the dynamic block. You can even save the dynamic block from the Abandoned Cart flow’s pre-built template and insert it into your own flow email. Just keep in mind, this block will only work on flows triggered off of Started Checkout.

    I hope that’s helpful.

    DD

    Reply


    Terms & Conditions

    Links & Resources

    Platforms

    Partners

    Useful Things

    About

    • Terms and Privacy |
      © 2024 Klaviyo All rights reserved. Klaviyo and the Klaviyo logo are trademarks or registered trademarks of Klaviyo, Inc. or its affiliates.