Skip to main content
Solved

Issues with Images in flow and flow feed!


Forum|alt.badge.img+3

Hey,

I have added the product blocks and product feeds in the my flow. They are not showing images. I have checked the shopify integration too but it is pulling the data properly.

any help with this

 

 

Best answer by sourabh

@khushi123 I think your Klaviyo’s integration with Shopify is broken and that’s why you are not receiving any data from Shopify. 

You can follow this guide to troubleshoot your integration: Troubleshooting Your Shopify Integration 

Or disconnect it first and then make a fresh integration with Shopify using this guide: Guide to Integrating with Shopify

View original
Did this topic or the replies in the thread help you find an answer to your question?

3 replies

sourabh
Partner
Forum|alt.badge.img+9
  • Partner
  • 17 replies
  • January 19, 2022

Hey @khushi123

Could you please add images of code snippets that you have used in the email template? Also, it looks like this email is from a flow. Could you let me know which flow is it and what metric is triggering this flow? 

Thank you


Forum|alt.badge.img+3
  • Author
  • Contributor I
  • 1 reply
  • January 20, 2022

Hey

It is a abandoned cart - checkout started flow and has default triggers. For some reasons, integration isn't’ fetching real time data from shopify.

 

 


sourabh
Partner
Forum|alt.badge.img+9
  • Partner
  • 17 replies
  • Answer
  • January 20, 2022

@khushi123 I think your Klaviyo’s integration with Shopify is broken and that’s why you are not receiving any data from Shopify. 

You can follow this guide to troubleshoot your integration: Troubleshooting Your Shopify Integration 

Or disconnect it first and then make a fresh integration with Shopify using this guide: Guide to Integrating with Shopify