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How do I publish a SMS signup form on the checkout page in Big Commerce


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I can't get the SMS signup form to appear in my Big Commerce check out.  Any ideas?

Best answer by Taylor Tarpley

Hi @curtis,

 

Welcome to the Community! We are so glad to have you! 

 

Do you mean you would like to collect SMS consent at checkout? If so, I’d take a look at our insight help center documentation to help you install this to your checkout page. However, if you mean you actually want a fly out or popup signup from to appear on the checkout page, that is definitely something doable in Klaviyo! In your form building > Targeting & Behavior > By URL > Only Show On Certain URLs > insert your checkout URL.

 

If you’re running into problems, I would ensure that the Klaviyo.js file is appropriated installed on your site as it is required to install and publish Klaviyo signup forms

 

Thanks for participating in the Community! 

-Taylor 
 

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Taylor Tarpley
Community Manager
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  • Community Manager
  • 2148 replies
  • Answer
  • March 10, 2022

Hi @curtis,

 

Welcome to the Community! We are so glad to have you! 

 

Do you mean you would like to collect SMS consent at checkout? If so, I’d take a look at our insight help center documentation to help you install this to your checkout page. However, if you mean you actually want a fly out or popup signup from to appear on the checkout page, that is definitely something doable in Klaviyo! In your form building > Targeting & Behavior > By URL > Only Show On Certain URLs > insert your checkout URL.

 

If you’re running into problems, I would ensure that the Klaviyo.js file is appropriated installed on your site as it is required to install and publish Klaviyo signup forms

 

Thanks for participating in the Community! 

-Taylor 
 


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  • Author
  • Contributor II
  • 4 replies
  • March 16, 2022

Thanks so much you getting back to me.  As it turns out everyone else could see the SMS check box but I couldn’t for some reason.  So I guess its there.

I may want to do the flyout thing one of these days so I’ll keep that information handy.

xox

Curt