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Back In stock VIP flow problems? It worked now all of a sudden there is no subscribe button?

  • March 15, 2022
  • 1 reply
  • 26 views

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Hi, 

 

I had successfully installed the Klaviyo back in stock VIP flow on my Shopify store. 

There was a button on my website where customers could sign up and it worked well. 

 

Now - the button has disappeared for some unknown reason. The code is still there, I haven't changed anything. I don't understand? 

 

Thanks,

Holly

Best answer by alex.hong

Hey there @AerialP,

Welcome to the Community.

Interesting case. This could be due to multiple reasons and we would need more information on what your code looks like and potential change it could have had with formatting.

I would suggest reaching out to support as they can take a deeper look into your account.

All the best,

Alex

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alex.hong
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  • Klaviyo Alum
  • 1552 replies
  • Answer
  • March 15, 2022

Hey there @AerialP,

Welcome to the Community.

Interesting case. This could be due to multiple reasons and we would need more information on what your code looks like and potential change it could have had with formatting.

I would suggest reaching out to support as they can take a deeper look into your account.

All the best,

Alex