Skip to main content
Solved

Just made my pop up form live but now i have this image on the left hand side


Forum|alt.badge.img+2

why is the images with 1 showing on the left hand side ? and how to i remove it ?

Best answer by David To

Hello @Buckets and Spades,

Welcome to the Klaviyo Community!

Just for clarification, when you mean “the images with 1 showing on the left hand side” you mean the present icon with a 1 notification correct? If so, then that seems to be a signup form teaser.

Did you happen to build your signup form using one from the Signup form library? That teaser seems very similar to the one found in the First order discount signup template Klaviyo has available. 

If you wanted to delete a form teaser, you can do so by clicking the three dots on the Teaser button, and selecting the Delete option as mentioned in the Delete a Teaser section of the How to Add a Form Teaser Help Center article. 

I hope this helps!

David

View original
Did this topic or the replies in the thread help you find an answer to your question?

3 replies

David To
Klaviyo Employee
Forum|alt.badge.img+60
  • Klaviyo Employee
  • 2456 replies
  • Answer
  • March 29, 2022

Hello @Buckets and Spades,

Welcome to the Klaviyo Community!

Just for clarification, when you mean “the images with 1 showing on the left hand side” you mean the present icon with a 1 notification correct? If so, then that seems to be a signup form teaser.

Did you happen to build your signup form using one from the Signup form library? That teaser seems very similar to the one found in the First order discount signup template Klaviyo has available. 

If you wanted to delete a form teaser, you can do so by clicking the three dots on the Teaser button, and selecting the Delete option as mentioned in the Delete a Teaser section of the How to Add a Form Teaser Help Center article. 

I hope this helps!

David


Forum|alt.badge.img+2

Thank you! perfect 


Forum|alt.badge.img+1
  • Contributor I
  • 1 reply
  • May 25, 2022

Thanks this is helpful.