Hi. Perhaps this has been asked before so I can’t believe we’re the only store with this situation… We sell various products, and some ship immediately and some are considered Made to Order (MTO) and take 3-4 weeks to ship. I want to set up an email flow for customers who order MTO products to keep them engaged while they wait for their products. So we want to set it up so that if Jane orders (MTO SKU 1234) she’ll get a specific email.
There are 1036 SKUs out of thousands this applies to. Do we need to enter each one with “and” or how do we set it up on the back end in Woo Commerce?