Skip to main content
Solved

Adding Order Detail dynamic block to tracking page

  • October 22, 2022
  • 4 replies
  • 382 views

Forum|alt.badge.img+3
Did this topic or the replies in the thread help you find an answer to your question?

4 replies

Dov
Forum|alt.badge.img+61
  • Klaviyo Alum
  • 1493 replies
  • October 24, 2022

Hi @jessicamdf,

Thanks for sharing this question with us.

Perhaps you can clarify which page you’re referring to as the “tracking page”? Keep in mind, If the page is hosted outside of Klaviyo (i.e. a page containing a Shopify URL, which may be the result of a re-direct from a Klaviyo order or shipping confirmation email) we won’t be able to modify the content of that page.

Klaviyo can only populate order information (item price, name, quantity etc.) through a dynamic block if that information is contained in a Klaviyo email.

I hope that’s helpful.


Forum|alt.badge.img+3
  • Author
  • Problem Solver I
  • 9 replies
  • October 26, 2022

Sorry I figured this out myself but can’t delete the post. That’s why I wrote ‘N/A’ in the post content.


Dov
Forum|alt.badge.img+61
  • Klaviyo Alum
  • 1493 replies
  • October 26, 2022

Hi @jessicamdf,

That’s great to hear! Thanks for clarifying that with us.

Would you mind sharing the solution? I’m sure there are other community members who would love to learn how you resolved the issue.

Thanks and have a great day.


Forum|alt.badge.img+3
  • Author
  • Problem Solver I
  • 9 replies
  • Answer
  • October 27, 2022