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How to prevent mce:protect after saving a template.

  • November 4, 2022
  • 1 reply
  • 400 views

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Hello!
Trying to insert into the template:

<a href="{{ organization.url|trim_slash }}/products/{{item.product.handle}}?product={{item.product_id}}&variant_id={{item.variant_id}}">
   {{ item.product.title }}
</a>

after saving we are getting:

<a href="&quot;&lt;!--mce:protected" 7b="" 20organization="" url="" 7ctrim_slash="" 20="" 7d="" products="" 20item="" product="" handle="" 3fproduct="" 3d="" product_id="" 26variant_id="" variant_id="" 22="" 3e="" title="" 7d--=""> </a>

Any suggestion on this>

Best answer by alex.hong

Hi @CohleyDev ,

Thanks for sharing and welcome to the Community.

This might be a bug that some users are experiencing and I have opened up a Support ticket to see if they can take a look. Since we do not have full access to your account in the Community, it would be best for them to take an internal look.

 

Thanks,

Alex

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1 reply

alex.hong
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  • Klaviyo Alum
  • 1552 replies
  • Answer
  • November 4, 2022

Hi @CohleyDev ,

Thanks for sharing and welcome to the Community.

This might be a bug that some users are experiencing and I have opened up a Support ticket to see if they can take a look. Since we do not have full access to your account in the Community, it would be best for them to take an internal look.

 

Thanks,

Alex