Skip to main content
Solved

How to log in without Multi-Factor Authentication?

  • December 7, 2022
  • 1 reply
  • 508 views

Forum|alt.badge.img+2

I remove the account on Authenticator and i cannot add again, so i cannot provide 6-digit code when I login in. And I didn’t save any backup code.

So how can i log in my account?

Best answer by Taylor Tarpley

Hi @yolissa

 

Welcome to the Community! 

 

As the Community is more of a space to share best practices and helpful tips, this is kind of issue is best solved with our Support team. I would recommend contacting them to help get you access to re-enter you account.

 

Thank you for participating in the Community!

-Taylor 

View original
Did this topic or the replies in the thread help you find an answer to your question?

1 reply

Taylor Tarpley
Community Manager
Forum|alt.badge.img+60
  • Community Manager
  • 2148 replies
  • Answer
  • December 7, 2022

Hi @yolissa

 

Welcome to the Community! 

 

As the Community is more of a space to share best practices and helpful tips, this is kind of issue is best solved with our Support team. I would recommend contacting them to help get you access to re-enter you account.

 

Thank you for participating in the Community!

-Taylor