_learnq push function is returnig false to me and myData is not getting pushed to the dataLayer. What issue may be in this?
Please See the screenshot of the issue. Let me know what should I do in this?
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_learnq push returning false
+2Best answer by BrownieDev
This is a shot in the dark but are you identifying the profile first?
On my site, we often identified the profile for the first time on the Started Checkout page since login redirects to it. The profile has to be identified first else the Started Checkout will not know who has started checkout. Consequence was that the event failed until the identity was known.
We were able to get around this by first pushing the identity event, then calling the Started Checkout event after a 2 second timeout. This gave the identity call time to be downloaded and the _learnq object updated.
+3This is a shot in the dark but are you identifying the profile first?
On my site, we often identified the profile for the first time on the Started Checkout page since login redirects to it. The profile has to be identified first else the Started Checkout will not know who has started checkout. Consequence was that the event failed until the identity was known.
We were able to get around this by first pushing the identity event, then calling the Started Checkout event after a 2 second timeout. This gave the identity call time to be downloaded and the _learnq object updated.
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