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How to reset metric dimensions?

  • January 10, 2023
  • 1 reply
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  • Contributor III
  • 5 replies

I’m just getting started with Klaviyo, and as a result, I’m doing some experimenting.

I created a custom event, “Registered for Contest” (I’m doing a custom integration with the new API). Since I initially created it, I’ve changed the data that’s being sent with the event.

If I do something on the website to trigger the event, I can see in Profiles →  <Profile with event> → Registered for Contest → Details

that the correct, new information is coming through to Klaviyo and being stored. However, if I go to Flows and attempt to create a flow based on the event, then set a Trigger Filter, the “Dimensions” for the filter only list the original dimensions that I sent with my first few experiments, not the new/updated “dimensions” that I’m currently sending (and are correctly being stored).

How do I get the system to “update” and recognise the new data for the event?

Best answer by Jessica eCommerce Badassery

I’m not a developer @ChrisR and don’t have a direct answer to your question… 

BUT if you haven’t made this live yet and are still in testing phase

you can delete the event from the Analytics > Metrics

All the data associated with that event will be deleted and you can start fresh with your updated data

 

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Jessica eCommerce Badassery
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I’m not a developer @ChrisR and don’t have a direct answer to your question… 

BUT if you haven’t made this live yet and are still in testing phase

you can delete the event from the Analytics > Metrics

All the data associated with that event will be deleted and you can start fresh with your updated data