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How do I find Active Profiles/Suppressed Profile count at a prior date?

  • February 20, 2023
  • 1 reply
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On this page https://www.klaviyo.com/people, there’s a count in the upper left corner that shows:

  • Active Profiles
  • Suppressed Profiles

How would I find these number for previous dates? For example, what were my Active Profile and Suppressed Profiles counts a year ago today?

information on the https://www.klaviyo.com/people page

It’s not as simple as making a segment like this:

 

Best answer by David To

Hello @Bike Pretty,

Great question!

You can find who was suppressed and for what reasons for previous dates by exporting your list of suppressed people and filtering it directly in the CSV. 

Active profiles on the other hand would be a bit trickier as it would depend on what your goal and your own definition of an active profile is. Though, using the segment definition of “properties about someone, created...” is already a very efficient method. Using this definition is great for identifying when profiles were first recognized. 

If you were more interested in identifying when users became subscribers though, you may have better luck using segmentation based on the subscribed to list metric or even just referencing the list growth report

I hope this helps!

David

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David To
Klaviyo Employee
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  • Klaviyo Employee
  • 2456 replies
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  • February 21, 2023

Hello @Bike Pretty,

Great question!

You can find who was suppressed and for what reasons for previous dates by exporting your list of suppressed people and filtering it directly in the CSV. 

Active profiles on the other hand would be a bit trickier as it would depend on what your goal and your own definition of an active profile is. Though, using the segment definition of “properties about someone, created...” is already a very efficient method. Using this definition is great for identifying when profiles were first recognized. 

If you were more interested in identifying when users became subscribers though, you may have better luck using segmentation based on the subscribed to list metric or even just referencing the list growth report

I hope this helps!

David


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